Refund policy

At BDS Animal Health, we strive to ensure customer satisfaction. Please review our refund policy carefully.

Refunds

To request a refund, you must contact our customer support team at support@bdsanimalhealth.com. All refund requests must be initiated via this email address.

Refund requests are assessed on an individual basis. Approval of a refund is not guaranteed and is granted at the sole discretion of BDS Animal Health.

If your refund request is approved, the refund will be processed to your original method of payment within a reasonable timeframe. Processing times may vary depending on your payment provider.

Returns

Due to the nature of our products, BDS Animal Health does not accept returns. Once items have been delivered, they cannot be returned or exchanged.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us at support@bdsanimalhealth.com as soon as possible after delivery, including your order number and any relevant details. We will review the issue and determine an appropriate resolution on a case-by-case basis.

Contact Information

For questions about refunds or this policy, please contact us at:
support@bdsanimalhealth.com